Do I need Wi-Fi Internet or Bluetooth to use the lockbox?
LTE or 5G mobile network connectivity
No. Lubn lockboxes connect directly to LTE or 5G networks, similar to a mobile phone, so Wi‑Fi is not required. They also do not rely on Bluetooth, which means visitors do not need to install an app or pair their phones with the device. Once you activate the lockbox, the embedded mobile network module will handle real-time data transmission.
To optimize the functionality of the lockbox remote features, it is important to install the lockbox in an area with LTE signal coverage. Simply press the check-in button on the lockbox. If the check-in button LED flashes green, it means that the device is successfully connected to the LTE network. Additionally, you can check the signal strength status of your lockbox in the Manager mobile app or the web app.


Please note:
- The signal strength is not determined immediately after activating the lockbox since it has not yet been powered on.
- For the initial connection, it is recommended to power on the lockbox for a few times in the proximity to a window or a door that allows for easy reception of the LTE signal.
- If you are unable to establish a connection with the lockbox at its current location, we recommend moving the device around the property and attempting to connect again.
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Here are some factors to consider that may interfere with the LTE signal:
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Metal structures, such as elevators
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Complex interior walls or corners
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Dense tree coverage
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What happens if the lockbox is installed in a location without mobile network coverage?
Lubn lockbox works at the offline areas. Learn more about the offline mode.