Receive payments from visitors
Can I charge visitors for property visits or stays?
Yes. To receive payments from visitors who intend to lease your space, you can enable the Payout feature in Self-Schedule and set up your pricing in a few simple steps.
Setup your payment account
To receive payments, you will need to connect your bank account in Lubn through a simple process. Lubn partners with Stripe, a trusted third-party payment service, to ensure the security of your information and transactions.
Setup your pricing
By enabling the Payout feature, your visitors will be prompted to provide their credit card information and make the necessary payment before proceeding to book on your Self-schedule booking page.
The transaction record of Payout is listed in Ledger > Payout. Learn more at Manage your customer's payout.
Please note:
- There is transaction fee and sales tax (if applicable) for each Payout transaction. Here is the breakdown:
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- Booking fee (charge your visitor): 3%
- Transaction fee (charge you): 2.9% + 30¢ USD
For example, if the price for a one-hour booking is set to $100, the final price that your visitor sees will be $103 + tax, and you (Admin) will receive $96.80. Lubn will keep $6.20 to cover the operation cost.
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Payout refund policy: 100% refund will be issued when a visit is cancelled. Only you can cancel the visit in Properties.
- The visitor is charged when the visit is scheduled and will not receive a refund in the event of a no-show.
- To maintain the highest level of security for your financial data, Lubn does not retain any credit card or bank information. For more information regarding the security of your financial data, please visit https://stripe.com/legal/consumer.