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Schedule visits by managers

How do I schedule visits?

Managers have the option to schedule three types of property visits: one-time single day, one-time multi-day, and weekly recurring visits. Scheduling a visit can be done in the Manager App or Web PMS by managers. 

Schedule a one-time visit in the web PMS

  1. Select the property
  2. Select "New visit"
  3. Fill out the basic information of your visitor (the name and the phone numbers are required.)
  4. Select the schedule type
  5. Select the check-in and check-out date and time
  6. Hit "Save and send itinerary" 

Screen Shot 2023-07-08 at 2.53.19 PM

Please note:

  • Once the visit is scheduled, the visitor will receive an itinerary containing a time-based QR code via the phone number or email address provided. With Lubn, there is no need for passcode management.
  • After a visit is scheduled, managers can revoke and cancel it at any time before check-in if needed.

Schedule a one-time visit in the Manager App

  1. Select the property
  2. Select "New visit"
  3. Fill out the basic information of your visitor (the name and the phone numbers are required.)
  4. Select the check-in and check-out date and time
  5. Hit "Confirm" 

Screen Shot 2023-07-08 at 3.10.17 PM

  • To enable visitors self-scheduling, visit Self-schedule.
  • To enable staff or contractors access without scheduling, please visit Custom Permission Control.