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How do I enable self-scheduled property visits?

Enable self-guided tours with Self-schedule

Lubn automatically generates a personalized booking page, allowing you to share a unique booking URL with potential visitors via email or text. Visitors can schedule their visit by submitting the required information. Once a booking is confirmed, notifications are sent to you and your team, and the appointment appears in the Manager App. Visitors will receive the itinerary for accessing the keys. You and your team can manage or revoke appointments remotely from the app.

 

To get started, simply Create, Set, and Share.

1. Create booking site in seconds

First, add the property to your list. In the Manager app, go to Properties and create a new property. Enter complete property details, including high-quality photos and key specifications. Then, review and refine the property script that will be used by Virtual Agent.

Next, go to Self-schedule. Set up your custom booking site URL under https://lubn.homes, choose a theme, and use the editing tools to tailor the site design to your preferences.

Finally, switch Self-Schedule on for any property that is ready for visitors to book.

If you manage your property website code and are comfortable with editing your source code, you can embed the Lubn Self-Schedule widget directly into your site. Learn more about embedding Self-Schedule widget.

 

2. Set it up

Self-Schedule includes the following detailed settings to adapt to your specific use cases.  

  • Property availability. When you first enable Self-Schedule, you will be prompted to configure the property’s availability. To update these settings later, select the existing values under Schedule or Duration. You can then adjust the availability in the Self-Schedule settings dialog.
  • Collect fees for property visits. If you lease your property or space for short-term stays, you can require visitors to pay at the time of booking. You may also use this feature for self-guided home tours to enhance security and reduce no-shows.
    Enter the applicable fees by duration based on the length of stay. Visitor payments are processed and deposited to your bank account, with all transactions recorded under Ledger > Payout. To accept payments from visitors, please refer to Payout
  • Checkout extension. Visitors may occasionally arrive late. You can enable this option to provide additional flexibility; however, be aware that the extended time may overlap with the next scheduled visit.
  • Virtual Agent. 
  • Approval. 
  • Double booking.
  • One-time access. 
  • Photo ID. 
  • Questionnaire. 
  • Authorize website origins. 
  • Blocklist. 

3. Share it with prospects