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Battery life

How long does the lockbox battery last?

Lockbox battery performance depends on how often it’s used and the surrounding environment. On average, a full charge supports more than 150 check-in/check-out actions with AI Lockbox 3, or up to about 10–12 months in standby. Actual battery life will vary based on activity frequency, and overall performance will gradually diminish over time. Below is the recommended charging schedule:

  • When there are no activities at all, the battery will need to be charged after 6 months.
  • With 2-3 activities per week, the battery will need to be charged after 3 months.
  • If there are continuous check-in/check-out activities, the battery can last for about 100 cycles.

You can monitor the remaining battery level in the Manager App, which will send you an alert when the battery drops to 20%. When it’s time to recharge, you can charge the lockbox via USB using a wall outlet, power bank, or external solar panel.

Please note:

  • The battery level indicator in the Manager App will be updated every time when the lockbox is powered on and connected to the Internet. 
  • It is normal to see the unknown battery level for a newly activated lockbox because the device has not been connected to the Internet yet.
  • The battery level may not be updated when the lockbox is installed at the place where the LTE network is not available or not stable.
  • The battery performance of Lockbox 2 is about 30% less than the Lockbox 3.
  • The overall performance drops by about 30% when temperatures are near or below freezing.