The key storage is jammed

Troubleshoot

Before attempting to release the keys, it is important to ensure that the LubnBox has a battery power level of at least 30%. If the battery is super low (lower than 30%), the release key function will not be available.

Ways to charge the battery

The key storage can become jammed due to the following reasons:

  • The key storage is damaged and deformed.
  • The metal part in the key storage is bended. 
  • The key storage is overloaded or contains keys or fobs that are too large.
  • The key storage is not properly closed.
  • The key storage is forcefully inserted into the LubnBox.

Screen Shot 2023-07-08 at 7.55.43 AM BentMetal

These factors can result in the LubnBox sensor not being able to detect the presence of the key storage. To resolve the issue of a jammed key storage, apply pressure at the bottom of the key storage until the motor pushes the key storage out by going through the standard check-in process in the Manager App. 

FixJammedKeyStorage (1)